Politique de confidentialité

Privacy Policy of Qaviva

This Privacy Policy describes how your personal information is collected, used, and shared when you visit https://qaviva.com/ (the "Site") or make a purchase on it.

COLLECTED PERSONAL INFORMATION

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that brought you to the Site, and how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

  • Cookies: These are data files stored on your device that include an anonymous unique identifier. They help Shopify store information about your session (referrer, landing page, etc.).
  • Log files: These track actions occurring on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: These are electronic files used to record information about how you browse the Site.

Additionally, when you make or attempt to make a purchase through the Site, we collect some information about you, including your name, billing address, shipping address, payment information (including credit card information), email address, and phone number. We refer to this automatically collected information as "Order Information."

When we use the term "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

In general, we use the Order Information we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Assess fraud or potential risks; and
  • Provide you with information or advertising regarding our products or services when in line with your preferences.

We use the Device Information (especially your IP address) we collect to assess fraud or potential risks and, in general, to improve and optimize our Site (e.g., by generating analytics on how our customers navigate and interact with the Site and evaluating the success of our advertising and marketing campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it for the purposes described above. For example, we use Shopify to host our online store. To learn more about how your Personal Information is used by Shopify, refer to the following link: https://www.shopify.fr/legal/confidentialite. We also use Google Analytics to better understand how our customers use the Site. To learn more about how your Personal Information is used by Google, refer to the following link: https://www.google.com/intl/fr/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights. [[INCLUDE THE FOLLOWING PARAGRAPH IF YOU USE RETARGETING MARKETING OR TARGETED ADVERTISING]] BEHAVIORAL ADVERTISING As mentioned above, we use your Personal Information to provide you with targeted ads or marketing messages that we believe may interest you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising here: [[INCLUDE LINKS TO SERVICES USED OPT-OUT. SOME COMMON LINKS: FACEBOOK – https://www.facebook.com/settings/?tab=ads GOOGLE – https://www.google.com/settings/ads/anonymous BING – https://about.ads.microsoft.com/fr-fr/ressources/politiques/annonces-personnalisees ]] Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: https://optout.aboutads.info/?c=3&lang=fr.

DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we detect a "Do Not Track" signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the details provided below. Additionally, if you are a European resident, please note that we process your information to fulfill our contractual obligations to you (for example, if you place an order through the Site) or for our legitimate business interests as listed above. Also, note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we retain the information related to your order in our records unless you ask us to delete it.

CHANGES

We may be required to periodically update this privacy policy to reflect changes in our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you wish to make a complaint, please contact us by email at qaviva.contact@gmail.com.